Privacy Policy

At Zenvarello, we see the information you entrust to us as a duty of care, not a byproduct of a sale. The following narrative walks you through the full lifecycle of your data—from the first moment it reaches us to its final deletion—while highlighting the control you retain at each step.

Our Starting Principle: Stewardship, Not Just Storage

We are committed to transparency about the journey your personal details take. Whether you are actively making a purchase or passively browsing, our goal is to ensure you understand precisely what is gathered, the purpose behind it, and the protective measures in place. This policy maps out that entire path.

Phase 1: The Information That Begins the Journey

Your data’s lifecycle with us starts the moment you interact with our store. When you complete a purchase, the fulfillment of your order requires you to share specific details with us, namely your name, address, and email address. Even before a transaction occurs, simply browsing our site automatically shares your computer’s internet protocol (IP) address, which provides us with insights into browser and operating system information. This passive collection helps us optimize your experience.

Phase 2: The Payment Data Path and Its Automatic Endpoint

For payment processing, the route your credit card data follows is determined by the gateway you choose. If you opt for a direct payment gateway, Shopify stores that card data, encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). The purchase transaction record is kept only for the duration necessary to complete your transaction. Immediately afterward, that transaction information is deleted. All direct gateways adhere to the standards set by the PCI Security Standards Council, a joint effort by brands including Visa, Mastercard, American Express, and Discover. These requirements exist to guarantee the secure handling of credit card information by our store and its service providers.

Your Control Points: Consent, Purpose, and Withdrawal

We collect and use your personal information for a specific purpose when you initiate an action such as completing a transaction, verifying a credit card, placing an order, arranging a delivery, or returning a purchase. By providing your details for these actions, you are consenting to that specific use only. If we ever need your information for a secondary reason—marketing is a prime example—we will either ask you directly for your expressed consent or give you a clear opportunity to decline.

You remain in control of this process. After you have opted in, you can change your mind at any time. To withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, simply reach out to us at sandhopbelko195@hotmail.com.

With your permission, we may also use your contact details to send you emails about our store, new products, and other updates. This is a separate, opt-in part of the journey that you can start or stop at any time.

Phase 3: Where Your Data Travels and Who Else May See It

Your information may be disclosed if we are required to do so by law, or if you violate our Terms of Service. Beyond these specific circumstances, our store operates on a platform provided by Shopify Inc., meaning your data is stored on their systems. Shopify houses your data on a secure server behind a firewall, utilizing their data storage, databases, and the general Shopify application. For a more detailed understanding, you may want to read Shopify’s own policies: their Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy).

Other third-party services we use, such as payment gateways, will only collect, use, and disclose your information to the extent necessary to perform their services. However, these providers have their own privacy policies, and we recommend reviewing them to understand how your information is handled. A key consideration is jurisdiction. Providers may be located in or have facilities in a different jurisdiction than you or us. For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in that transaction may become subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party site or application, this Privacy Policy no longer governs your information. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Phase 4: Safeguards During Transit and Storage

Protecting your personal information is a priority. We take reasonable precautions and follow industry best practices to prevent inappropriate loss, misuse, access, disclosure, alteration, or destruction. When you provide credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we adhere to all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies: The Silent Helpers on Your Journey

Our site uses cookies to function properly and to improve your experience. Below is a list of the cookies we use, so you can make an informed choice about opting out.

_session_id, unique token, sessional — Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit — Used by our website provider’s internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day — Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks — Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite — If the shop has a password, this is used to determine if the current visitor has access.

Eligibility and the Evolution of This Policy

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site. We reserve the right to modify this privacy policy at any time, so reviewing it frequently is wise. Changes and clarifications take effect immediately upon posting. If we make material changes, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. In the event our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Your Data, Your Choices: The Final Word

You have the right to access, correct, amend, or delete any personal information we hold about you. To exercise these rights, register a complaint, or simply get more information, please contact our Privacy Compliance Officer at sandhopbelko195@hotmail.com. We are here to help you manage your data journey from start to finish.